Shipping policy
Delivery:
Dear Customers,
All parcels we send come with the PARCEL INSPECTION option! When you receive your parcel, please open it in front of the courier and make sure that it matches your order and has not been damaged in transit. If you have any concerns, simply return it by completing a complaint report together with the courier, and we will send you a new one.
Deliveries are made by the courier company Speedy only within the territory of the Republic of Bulgaria, to the customer's door or to a Speedy office convenient for you. The delivery time is 1 to 5 working days. In the event of a delay, you will be notified promptly.
The delivery charges are as follows:
- For orders under €70.00, the delivery charge is €3.99.
- For orders of €70.00 or more, delivery is free!
- You can collect your order free of charge from our shop in Sofia, Nadezhda district, bl. 172, shop 13.
You can pay cash on delivery (in cash when you receive the parcel) or by card when you place your order.
If you have any questions, please contact us:
Tel.: 0876 39 64 63
Thank you for choosing us!